We ignite loyalty. It’s the brand capital that sparks movements and fuels relationships that are coveted, championed and fiercely protected.
WE ARE ENTREPRENEURS — UNAFRAID OF HARD WORK, TOUGH QUESTIONS OR HONEST ANSWERS. THEY ARE THE ONLY PATH TO BRAND TRUTHS.
Curiosity is the core of our DNA. We embrace the unfamiliar — because amazing things happen outside your comfort zone. Go ahead. Dig deep.
We don’t separate work and life. What inspires and excites each of us is shared and celebrated 24 hours a day, 7 days a week. One life.
LIKE OUR CLIENTS,
WE LOVE TO MAKE WAVES.
Ring bell for service.
We listen first – cultivating a culture of thought leadership where data is non-negotiable, strategy is king and everyone’s voice counts. Our cross-functional team has the flexibility and fortitude to consistently exceed expectations.
Consumer insights drive creative – in any form – including things you never thought possible. Shaping experiences that win hearts and minds. Grow brands. Change landscapes.
J.K. Rowling’s Wizarding World franchise is enormously successful with a built-in fan base, hungry for what’s next. We collaborated with AT&T and Warner Bros. to bring a bit of Hollywood magic to AT&T flagship stores. Every inch of the space was transformed to enhance key characters, scenes and storylines from the movie. We obsessed the consumer journey, analyzing the way consumers learn, interact, and build meaningful brand associations. Behavioral science is at the core of multiple entry-points for different types of consumer segments.
During the activation, sales of Premium Video were up 14%, Postpaid Voice was up 10% and Broadband up 55%.
The Campaign for Female Education (CAMFED) is one of the world’s largest nonprofit organizations focused on girls’ education with incredible impact in villages across Sub-Saharan Africa. Since its inception in 1993, CAMFED has educated 2.6 million girls and improved learning environments for 5 million children. In the Fall of 2018, the Campaign for Female Education reached a 25-year landmark anniversary that would kick-off a year of celebration – with a focus on raising awareness and funds for the next chapter of the NGO. Twenty Four 7 conducted research into the awareness and understanding of “Camfed” as a name and logo identity. We found people were more likely to think “Camfed” had something to do with cameras, the federal government or feeding the hungry than serving as a global nonprofit focused on girls’ education. It was a classic example of an internal moniker or abbreviation being used for external audiences who were quick to dismiss it due to lack of awareness or understanding.
The Campaign for Female Education now precedes the shorthand of CAMFED – used in all-caps to denote an abbreviation. The logo bug, that was originally drawn in pencil on a napkin by the organization’s founder, was evolved to bring more human features to the figures of a young woman leading a girl to school. Typography, color, and patterns were obsessed to reflect the vibrant culture, landscape and energy of Africa.
In an unprecedented partnership, AT&T and Warner Bros. collaborated to give fans what they want most: access to movie making magic. Costumes, props, storylines, actor interviews, one-of-a-kind content and interactive experiences were all part of the VIP experience – including the first ever public viewing of the Batmobile.
From 2008 to 2018, Seattle was ranked the fastest growing big city of the decade. It had more cranes in the sky than any other U.S. city, fastest growing home prices in the country, the second most popular city for immigrants, and six-figure job openings – many with six-figure salaries. The landscape – both physical and figurative – was changing daily. In the midst of this boom, Seattle Metropolitan Credit Union began a brand audit that would change the trajectory of the company. Twenty Four 7 was tapped to augment research, synthesize data and outline a strategic plan. We weren’t given a tangible deliverable like a retail experience design, or brand framework, or roadmap for marketing – though we did all of those things. We were asked to re-think their position in the marketplace and light a path to success.
What followed was a fruitful relationship between a group of entrepreneurs and a leadership team working to make a difference in the lives of all who call Seattle home. We changed everything from the name (now Seattle Credit Union) and logo identity, to a shift in branch design and operations, to storytelling, advertising and even product mix. Twenty Four 7 continues to partner with the city’s original credit union – Seattle’s partner in growth and prosperity.
AT&T opened a pinnacle retail flagship at the coveted address of One Union Square in San Francisco. More than twice the size of any other store, we were tasked to create an interactive brand experience around AT&T’s investment in IOT (the Internet of Things). An 18-month research and strategy project uncovered key consumer insights. Among them – most find new technology to be either intimidating or unnecessary. Our challenge was to break down barriers and focus on familiar, low-commitment entry points to seed their interest.
Home is the hub of a Connected Life – so a living room and kitchen welcome you into the space. Six multi-screen experience zones use video and proximity sensors to invite consumers to engage. Simple, intuitive UI lets users opt-in to view DIRECTV content or short :15 to :45 second animations on topics of interest. In the multi-media kitchen, consumer insights focused storytelling on three benefits: to make life easier, solve problems and do amazing things.
Two over-sized, touch-enabled storybooks explore the high-level benefits of an automated home and the smart city of the future. Technology solutions are improving security, efficiencies, staffing, traffic flow, parking and more.
Two multi-media pods provide additional videos, infographics and custom games on AT&T community initiatives. In all, more than 100 pieces of original content were created and programmed to tell the Connected Life story. AT&T Brand Ambassadors report dwell times of 7-12 minutes per experience with consumers sharing surprise and delight about learning something new about AT&T and their role in the IOT movement.
Vodka is typically defined as neutral – making it popular in mixed drinks. The introduction of Absolut Elyx, the world’s first single estate luxury vodka, required a shift in perception. In addition, the high-end pour was only available at exclusive bars and upscale restaurants in select cities. We developed a positionoing and messaging strategy to reach young, affluent jet-setters – drawing them in with the hand-crafted copper distillation process.
Banner ads and a rich-media video ran on Condé Nast websites including Vanity Fair, Style and Details.
To attract young affluents at CES in Las Vegas, we created bus wraps with copper and reflective vinyl to shimmer in the glow of the strip. Content was created for a 3-panel video wall and digital billboard at various locations around the city.
We developed a microsite – findelyx.com – where consumers were directed to distributors of the limited-availability spirit in their city, and given location specific cocktail recipes to reward their curiosity.
Shop! In-Store Communications Award: Gold
Individual Element: AT&T 1 Powell
A multi-screen experience zone at AT&T’s San Francisco flagship educated and inspired visitors about the possibilities of IOT technology. We were recognized for both the design of the space and the content it presented.
Cole Haan was looking to provide customization of the popular Driver Shoe silhouette at retail. The process would need to be simple and engaging for the consumer, all in a compact footprint.
Customization is about choice, so the pop-up experience would need to educate consumers on their options. An app was created for shoppers to view design inspiration and a staff member was on-site to assemble each personalized pair. Specialized tools fit inside the table for easy access and quick clean-up when not in use.
The holidays are a season of giving! Our assignment was to create a social campaign that pushed to Breville’s first ever online Gift Guide.
The focus was to “Celebrate Holiday Moments” around the world with good people and great food. Animations drew connections between locations, dishes, lifestyle moments, and product – amplifying and celebrating global holiday traditions.
You don’t have to be a chef to appreciate the power and precision of Breville products. To help shoppers identify gift ideas for people on their list, products were grouped into categories like: the Perfect Host, Caffeine-Obsessed, Health Nut and more.
In the tradition of giving, we shared more than product photos. A simple click expands an image to include a traditional holiday recipe, creative gift wrapping ideas or a detailed product description.
Van Gogh’s three versions of the painting ‘Bedroom at Arles’ were brought together for the first time in North America at the Art Institute of Chicago. This unprecedented union was chosen as the subject for Project Windows 2016 – a design contest for retailers on Michigan Ave. While each painting has slightly varying versions of the setting, the most impactful difference is the drastically changing expression of color from one painting to the other. We focused in on this attribute to create an interactive window, allowing passersby to touch the glass and change the colorscape of various elements of the iconic painting. The AT&T window won in three categories: People’s Choice Award, Art Institute Award, and Most Interactive Award.
GOLD A•R•E• AWARD
EXPERIENTIAL AREA IN RETAIL DESIGN: AT&T JOURNEY OF INNOVATION
Utilizing over 600 pieces of archival video, 137 years of documents, and countless artifacts, the Journey of Innovation leads visitors down an unparalleled path of exploration. The space features many interactive and award winning components, including a massive installation of the first words ever uttered through a telephone from Alexander Graham Bell to his assistant, “Come here, I want you.” We developed a series of interactive experiences to entertain and educate consumers about AT&T’s longest standing commitment – innovating for human progress. Through infographics, interactive 3D photography, and gaming, we dove deep into disaster relief, distracted driving prevention, crowdsourced innovation, education reform, and women in tech.
In 2017, Nike celebrated 30 years of the iconic Air Max shoe at select Nordstrom locations in Chicago, Vancouver, Toronto and the Seattle flagship. A week-long retail takeover brought the concept of air to life, inside and outside the store. Creative merged the technology behind the Air Max, with the style statements made by those who wear the iconic shoe. The entire initiative took just four weeks from the initial kick-off meeting – through strategy, creative, production and installation in four cities, all on the same night. Images were shared across social channels with tags: #nordstromxnike #nikeairmax.
Northwest Regional ADDY Award: Gold
ABSOLUT ELYX LAS VEGAS STRIP LAUNCH
New work for Absolut Elyx hit the Vegas strip during CES in January. A digital billboard, 4-panel video wall and bus wraps raised awareness for the single-estate luxury vodka – available at high-end clubs in Sin City. An interactive campaign is also running on Conde Nast websites – pushing to a custom microsite.
Northwest Regional ADDY Award: Gold
As part of an event, an oversized, 4-foot tall Jenga game was created and etched with information about our work and our clients. We tied prizes to certain bricks so even when the tower fell, participants left happy.
Casual, creative, communal – these words describe Portland and the new identity and website for the hyper-local Wildlife Blocks in Northeast PDX. Designed to differentiate from traditional office space – the work embraces an authentic Pacific Northwest vibe.
The identity system includes two buildings and adjacent parking space with leasing information for each available space.
A culture of creativity is shared by the tenants of the Wildlife Blocks – with links to each company’s website and a list of neighborhood haunts for shopping, dining and entertainment.
Malibu was entering a new category with their first ready-to-drink offering that would merchandise on the beer aisle. We develop a positioning strategy and creative campaign with multiple entry points to raise awareness and induce trail in consumer markets.
We created a social gaming platform powered by Instagram – called the Official State of Summer. We asked people to post pictures of summer in their state with #malibucans #yourstate (e.g. #iowa) for a chance to win weekly prizes and help their home turf earn the title: Official State of Summer.
We took over Malibu’s social channels, posting to incentivize gameplay with weekly prizes and involved followers via retweets and Instagram comments to boost engagement. All entries were aggregated on a custom site – officialstateofsummer.com – where consumers could search images by State, Leaderboard, and likes. We created custom video content and downloadable ringtones for sharing.
Event activations at Spring Break in Panama City and Lake Havasu raised awareness and promoted game play with poolside drink samples swag – including a pair of bracelets with a note to keep one, and give one to a friend.
Several different states were in the running, including Alaska for a full week. In the end, sunny CA was named the Official State of Summer. The website transformed to celebrate all things California – including photo entries, Instagram player profiles and a list of favorite beaches, outdoor adventures, concert venues, watering holes and more.
Education is a global crisis – affecting not only the future of our children, but the economic and social stability of our communities and our world. That’s why we got involved with Big Brothers Big Sisters. When a child has a positive adult influence in their lives, they get the support, advise and encouragement they need to reach their full potential.
We did a deep dive with research, strategy and positioning. Creative focused on raising awareness and funds; and helping to recruit volunteer BIGS with the rally cry: It’s Big Time. A small business kit encouraged local companies to pledge an annual gift. Local banks and grocery stores solicited $1 donations from the public and posted graduation caps to show progress.
The response was BIG TIME. What could be bigger? The Hopscotch World Record. We created an event for BIGS, KIDS, and hundreds of community members to hop into the record books, onto local news coverage and across social media.
Northwest Regional ADDY Award: Silver
Retail: AT&T 1 Powell
Acknowledging the best in the advertising industry, the ADDY’s are the largest and most representative competition nationally. Our work for AT&T’s San Francisco flagship was recognized at the regional level for game changing design at retail.
To build hype for the launch of the Chelsea Collection – the first razor, brush and stand made exclusively by The Art of Shaving – we created activations in New York, Boston, Miami, Seattle, San Francisco and other major cities.
Artists used retail windows as a transparent canvas – illustrating scenes from inside the store. The live illustrations drew shoppers inside, where they were greeted with a hot towel, the first step in a perfect shave. Experts were on hand to personalize interactions based on an individual’s skin type, hairstyle and grooming routine.
Hype was generated for weeks and the Nike All-Star energy event delivered. Four domes lit up the night sky at the legendary corner of Hollywood and Vine with tributes to the game, its players, and loyal followers. Surface projections mapped Kobe Bryant’s highly anticipated feature film, “The Black Mamba.”
Three distinct areas were inspired by local neighborhoods; the streets of East LA, the surf culture of Orange County, and the glitz of Hollywood. Immersive experiences entertained onlookers while sharing stories of the game.
Deeper into the space, the new Kobe 6 was showcased on a wall surrounded by each individual Air Force One style to see play during an All-Star game. Placed adjacently was a retail customization zone where consumers could make Nike product their own.
The final experience zone was a half-court where the hoops were hot with 3-point and slam dunk competitions. At the top of the key was an ode to Nike and the styles that saw hardwood.
The space was hailed as "one of the biggest events off the court" generating media coverage and social engagement for weeks following the games.
On any surface, in any weather, in any barrio – the Nike T90 Tracer Doma is said to be the world’s most deadly accurate soccer ball. Few can appreciate it like the athletes and fans of South America where soccer borders on religion. Nike put the T90 Tracer Doma in play as the official ball of the Copa Barrio (Neighborhood Cup) tournament.
We built a retail program to highlight product technology and design. The take-over included dedicated floor space, pedestals and light boxes reflecting the pattern on the ball. The program commanded attention in windows and storefronts, and scaled to suit retail footprints. Today, the T90 Tracer Doma can be seen in neighborhoods across the continent.
Shop! In-Store Communications Award: Gold
Individual Element: AT&T 1 Powell
A multi-screen experience zone at AT&T’s San Francisco flagship educated and inspired visitors about the possibilities of IOT technology. We were recognized for both the design of the space and the content it presented.
Starbucks is a mega-brand with thousands of locations around the world. Yet they offer one of the most personalized products on the market. Drink customization varies widely by size, number of shots, flavors, types of milk, hot or iced, and so on.
Despite its global brand status, Starbucks was looking to recapture the intimacy of a local coffee house. It’s where the brand started back when they were just a few cafés in Seattle. How could a brand experiencing massive growth provide a more personalized experience with a consistently great cup of coffee?
We provided strategic insights on culture and consumer behavior, then created a programming framework for each space. This allowed Starbucks stores, located just blocks from each other, to be viewed as individual cafés with different personalities that appeal to their consumers – without changing the architecture or retail footprint.
IN THE NEWS
We draw attention for a living. Here's what others have to say about that.
As seen in Portland Business Journal
We’ve entered month eight of a global pandemic. The holidays are quickly approaching, and many companies are nearing their biggest selling season.
This year is different though, and brands won’t be able to employ the same marketing strategies as in years past to engage customers. This year requires an approach that is deeply connected, authentic, and thoughtfully responsive to consumer needs during a time when nothing is status quo.
It’s time for companies and brands to invest in love affairs: to create that moment for customers when they can’t get enough, and they’ll defend it no matter what. With this love affair in place, consumers will spend more time with the brand, invest more deeply in the relationship, and be inspired to tell everyone about it.
The love affair is created by listening and genuinely exploring what makes your customer tick. What do they fear? What motivates them? When investing in your love affair, you must know that generally speaking, people can’t tell you what they want. You have to start showing up in a way that makes you stand out, and that speaks directly to their needs. Tapping into their emotions is the game worth winning.
Companies and brands ask: “How can we create this lasting connection without the ability to deliver physical touch points like full-service retail experiences, pop-ups, and events?” The answer is nimbleness. While many companies will focus on speed (to market), nimbleness is about being able to rework infrastructures and silos that have resisted change in the past, rather than quickly creating something that might work. It suggests adaption to market versus first to market. Nimbleness looks at what exists vs. what needs to exist, and deeply considers data to support its direction.
Creating a love affair doesn’t require the innovation of new technologies or tools, it requires the ability to get curious and to rethink resources that already exist, to explore how to use the tools you have in new, interesting ways. Asking yourself what can be quickly deployed meaningfully. In the past, consumers wanted to experience products and brands with touch, but Covid-19 has effectively ended this natural avenue to customer connection. So instead, we look at voice, motion, and facial recognition. We’re not creating new technology; we’re reinventing its deployment in fresh and exciting activations.
For example, we’re working with one of our retail clients to create a holiday program with layers of experiences. Included is a window that uses skeletal tracking cameras to activate when it captures swiping hand movements through the glass. We’re also using QR-coded interactions that will enable consumers to scan codes and be taken to a website that lets them control aspects of the experience.
The system will allow multiple people to affect and interact with the display at the same time, creating connections between the brand and consumer, as well as the consumers with each other. Additionally, we’re employing a “voting aspect” to constantly update the program across all locations, applying customer input and giving consumers what they want in real time.
After all, it’s this give and take that makes a love affair so meaningful, and it what’s missing most in brand to consumer relationships.
– Mimi Lettunich
Our Commitment To Progress
As the spotlight of racial change sweeps the world, it gives us a chance to pause and reflect on what our organization has done to be a part of that movement. It’s both about the actions of our past and what we can affect moving forward. At TF7, we intentionally focus our efforts on the world’s youth and future entrepreneurs.
Building the world that we want starts by investing in our children. Disrupting decade-long cycles of systemic hardship is core to creating equality and elevating communities. Organizations we work with include Big Brothers Big Sisters, Rosemary Anderson High School, Campaign for Female Education, Quechua Benefit, and the African Foundation.
In concert with empowering future generations, we also invest in women and minority led businesses. With our incubator and accelerator program, TF7 offers its expertise in business strategy and brand marketing to support the severely underserved communities in the start-up world. This work contributes directly to individual entrepreneurs, VC’s or non-profit organizations focused on serving this community.
We are committed to these efforts in the long term and are actively seeking new partnerships that continue to enhance these core initiatives. We are excited to share three new opportunities we are working on and hope you will check back for updates. We are dedicated to sharing our progress and reinforcing that the work is never done.
Backcountry Pop-Up Breaks Down The Barrier Between Indoors And Outdoors
Our cross-functional team thrives in a state of constant change. We are specialists and generalists – each with a primary responsibility and a surplus bag of tricks to push ideation and deliver the unexpected. Everyone has an equal voice. Here are just a few.
Founder, President, and Executive Creative Director
Mimi is the founder, president and executive creative director at Twenty Four 7, a creative agency that reimagines how customers experience a brand, and how brands use experiences to grow their business
A seasoned strategist and advocate for testing new ideas, Mimi brings an “anything is possible” mentality to business and creative. Working alongside her team to strategically connect people with brands in unique ways, Mimi translates consumer passions into authentic brand loyalty.
Known for her deep curiosity, endless drive, and comfort with risk, Mimi’s pioneering approach to brand building has inspired collaborations with major companies, including Nike, Apple, Starbucks, Google, the NFL, and others. With Mimi’s leadership, Twenty Four 7 is regularly ranked among the Top Women-Owned Businesses and Top independently-Owned Business in Portland, Oregon.
Mimi’s work ethic and her passionate commitment to the community runs deep, and she has a special interest in the arts and children’s charities. Mimi is an active participant in the community, currently serving as the president of the Big Brothers Big Sisters board in PDX, and shared past contributions with the Portland Institute for Contemporary Art, Habitat for Humanity, P:ear, Head Start, and the Doernbecher Children’s Hospital.
Creative Director, Storytelling & Content
Suzie is a creative director, storytelling & content at Twenty Four 7, a creative agency that reimagines how customers experience a brand, and how brands use experiences to grow their business.
She has 25 years of industry experience spanning in-house and creative agencies in areas of marketing/communications, brand strategy, advertising and creative concepts. A seasoned copywriter, she has the ability to craft everything from pointed positioning documents to guide brand development, then create engaging content to connect with any audience across the brand ecosystem.
A confident collaborator in the board room, creative studio, edit suite or innovation lab, clients appreciate her ability to think big-picture yet obsess excellence in every last detail. She believes the best brand experiences are the ones that are so appealing, the consumer opts-in and is rewarded for their investment. This is what pushes past a campaign to create a movement.
Suzie has done award-winning work for global brands like AT&T, Holland America Line, Microsoft, Starbucks, Vail Resorts and others. She has served as an instructor of copywriting, design and creative concepts at Seattle’s School of Visual Concepts. Suzie also serves on the board or in an advisory role with the American Parkinson Disease Association, Campaign for Female Education, Boys & Girls Clubs of America and others.
Senior Graphic Designer
A Senior Graphic Designer with a passion for blowing minds and pushing boundaries. If your obsession with design has taken over your life, drop us a line.LEARN MORE
We are looking for curious collaborators who understand how strategy drives creative direction, directs inspiration, and generates the core ideas that inform an effective concept across a wide range of mediums.
The ideal candidate will:
- Brainstorm, envision ideas and formulate concepts
- Partner with the creative team to translate brand strategy, research insights, and rationale into cohesive design, with a focus on the needs of consumers
- Create thoughtful graphic design elements blending strategic insights and collaborative creative inspiration
- Understand the graphics production process (including pre-press file preparation, etc.) and know how to produce print-ready digital files
- Present and share creative work (both internally and client-facing) with a strong ability to craft narrative around design rationale
- Keep abreast of retail and design industry trends, technological innovations, and cultural influences
- Know what it takes to work with top brands, world-class companies, and demanding clients who expect the absolute best
- Be self-motivated, work well on their own AND thrive in a collaborative environment
- Have excellent communication and organizational skills
- Demonstrate leadership experience
- Inspire all those around them
Education & Experience:
- 5+ years of experience in the retail/design or other creative agency
- Well versed in all phases of design and the creative process
- Bachelor’s Degree in design or related professional creative degree/equivalent work experience
- Computer Skills:
- Expert in Adobe Creative suite (Acrobat, Photoshop, Illustrator and InDesign)
- Microsoft Office programs (Word, Excel, etc.)
We are always expanding our in-house digital capabilities and welcome additional technological and/or software skills, including:
- 3D computer software (SketchUp, Maya, etc.)
- Web design
Some travel required. Short trips are highly likely. Our clients are everywhere.
Please submit your resume and portfolio samples (PDF format and/or link to your website). This position is based in Portland, OR. Local applicants strongly preferred.
Please submit your resume, cover letter, portfolio samples (PDF format and/or link to your website) to firstname.lastname@example.org, with “Sr. Graphic Designer” in the subject line.
We are looking for a brilliant thinker to join our creative team – a person who understands how strategy drives creative direction, directs inspiration, and helps generate the core ideas that inform coherent and connected concepts across a wide range of mediums.LEARN MORE
We are looking for a brilliant thinker to join our creative team – a person who understands how strategy drives creative direction, directs inspiration, and helps generate the core ideas that inform coherent and connected concepts across a wide range of mediums.
The Ideal Candidate:
- Is a deep well of creativity and imagination.
- Loves a big challenge.
- Is a problem-solver.
- Is excited by opportunities to explore and invent in the realm of the unknown.
- Is a Swiss Army knife, comfortable working across many disciplines of design – an artist poet thinker maker inventor visionary designer.
- Embraces collaboration and teamwork as vital in the creation of great work.
- Can sketch effectively to communicate and rapidly share ideas.
- Is experienced in all phases of the creative process, from brainstorming and concept formulation, to developing unique consumer experiences and refining designs, to supporting the design intent and the vision through production.
- Can create compelling presentations and speak competently and confidently in front of clients.
- Understands how consumer experience is tied to an overall brand strategy.
- Is a creative story-teller who knows how to tie threads through an entire consumer experience.
- Understands how various types of media, including graphic design, digital/social media and video integrate with 3d design and experience design.
- Keeps abreast of retail and design industry trends, technological innovations, and cultural influences.
- Knows what it takes to work with top brands, world-class companies, and clients who expect the absolute best.
- Is self-motivated, works well on their own AND thrives in a collaborative environment.
- Inspires all those around them.
- Is kind and helpful to others.
The Creative Director role requires:
- Bachelor Degree (in Design, Marketing or related professional degree)
- Understanding of the strategic and creative process
- Great written and verbal communication skill
- Ability to share ideas through sketching and other visual mediums
- Great presentation skills
- Ability to collaborate and to lead
- Proven ability to translate brand strategy, research insights, and rationale into cohesive design, with a focus on the needs of consumers.
- Ability to work thoughtfully across various mediums to create dynamic consumer experiences.
- Detail and deadline oriented
- Ability to work in a fast-paced environment while maintaining best-in-class levels of quality
- Computer Skills:
- Adobe Creative Suite (Illustrator, Photoshop, In Design)
- Presentation software (PowerPoint and Keynote)
- These are a plus:
- 3d modeling. We use: Maya and Sketchup
- Basic understanding of VR and AR visualization technology
- Web, mobile and digital interactive experiences
Some travel required. Short trips are highly likely. Our clients are everywhere.
This position is based in Portland, OR. Local applicants strongly preferred.
Please submit your resume, cover letter, portfolio samples (PDF format and/or link to your website) to email@example.com, with “Creative Director” in the subject line.
Project Manager / Producer
Producers are our project experts. They are responsible for executing Twenty Four 7’s brand experience projects from concept to completion. The Producer earns and maintains the team’s trust by keeping a close eye on project objectives and collaborating with account executives and creative teams to ensure success.LEARN MORE
The Content Project Manager is a project expert in video, audio and digital content environments – for broadcast, web and retail experiences. They are responsible for executing Twenty Four 7’s brand experience projects from concept to completion.
The Content Project Manager earns and maintains the team’s trust by keeping a close eye on project objectives, and collaborating with account executives, client contacts, creative teams and partners to ensure success. This role works with a team of producers and creatives, and owns the end-to-end video content process from strategy, and conceptual, development and production, to delivery, deployment, pre/post quality assurance and validation, and ongoing maintenance. This includes a basic understanding of digital specs, file formats, A/V broadcast variables and clear communication with hardware/deployment teams to ensure accurate delivery, test, and playback.
- Responsible for managing various types of video content in a web-based content management system to support world-class events and experiences.
- Manage the coordination of project schedules, budgets, deadlines, and asset management for various projects.
- Manage a wide variety of project assets; organizing, cataloging and tracking of video and digital assets.
- Manage project data in project management system by ensuring all data is current, properly updated and accurate
- Leads the production of projects as creative and agency advocate, lending their expertise to recommend solutions and vendors that elevate the execution of concepts.
- Supports account executives and creative services in managing a number of clients/projects that vary in size, type and complexity. Active projects may include:
- strategic planning initiative
- creative campaign
- design/build program with national roll out
- Strict management of internal and external resources is critical to success in this role, as is the ability to research, plan and execute projects to high quality standards. This involves determining the best way to track and report progress and performance both internally and to the client.
- Works closely across departments, ensuring clients’ success while also championing the agency at all levels.
- Planning and managing large-scale digital deployments
- Interactive sitemap and wireframe development, usually from strategy or creative
The Producer role requires:
- 5+ years experience as a broadcast, video or interactive project manager with a creative or digital/interactive agency.
- Experience in retail and experience design preferred.
- Bachelor’s Degree in business, marketing, communications or related field.
- Experience supporting a variety of creative projects that may include video, audio, digital, 3D, AR/VR, web/mobile application development; stock or custom music, photography and video assets; casting, still or video shoots and related production, delivery, deployment, testing and maintenance.
- Ability to communicate with clients around project status, deadlines, and updates.
- High level of proficiency in MS Office applications (Outlook, Word, Excel) is required.
- Ability to learn/manage information – sharing platforms and conference software (i.e.: WebEX,
- Basecamp, Dropbox, SmartSheet) as needed.
- Proven experience managing complex projects with multiple deliverables and tight timelines.
- Prior experience successfully negotiating with vendors for price, timeline and quality.
- Detail-oriented, proactive and a protector of both the creative and the creative process with an eye on the budget, timeline, team and vendor relationships and production partnerships.
- Confident, thoughtful, well-spoken and comfortable leading a multi-functional team
- Confident managing a mix of projects with different objectives, timelines, budgets and deliverables simultaneously.
- Thrives in a fast-paced, team-centric environment – bringing ideas, energy and personality to the process.
- Breadth of experience seeking, developing and maintaining vendor relationships across mediums. Ability to draw on this knowledge when relevant during project lifecycle.
- Capable of executing multiple simultaneous projects varying in size, type and complexity.
- Expert in production and implementation needs; can accurately assess creative/technical needs and guide client/agency through process.
- Ability to see the big picture and focus on specific tactics with excellent management and follow-through.
- Strong understanding of video, online and interactive applications and processes
- Commands knowledge of budgets and scope throughout the life of a project; can proactively assess and manage project risks.
- Strong interpersonal skills, analytical ability, energetic “take charge” personality, creativity to find solutions/problem-solve.
- Adept at maintaining flexibility in managing constant project evolution and multi-faceted internal resource pool.
- Entrepreneurial approach to problem-solving, process evolution and team interactions.
- Excellent written and verbal communication skills; quick to pick up phone or draft an email to exchange information.
- Willingness to distill feedback and document progress throughout project lifecycle to ensure creative direction and client feedback are captured.
- Confident and diligent ownership of the responsibilities entrusted by the client and the agency to build a positive and lasting relationship.
- Willingness to go the distance to see projects through to completion (recognizing that deadlines occasionally require a late night or weekend work).
- Ability to travel as needed for vendor/partner meetings, events and activations.
- Ability to consistently manage large volumes of project work while meeting or improving company profit margin goals and overall timelines.
- Strong teamwork ethic with a demonstrated willingness to participate at all levels.
- Strong communication and coordination with internal and external teams to accomplish project objectives.
- Experience and adeptness at interfacing directly with clients, as needed.
- Consistent work on improving knowledge and skills.
- Understanding and incorporation of objectives established for projects with ability to work within established timelines.
- Proactive approach to seeking information needed to fully understand projects.
- Ability to thrive in an entrepreneurial and self-directed environment.
Some travel required. Short trips are highly likely. Our clients are everywhere. This position is based in Portland, OR. Local applicants strongly preferred.
Please submit your resume, cover letter, portfolio samples (PDF format and/or link to your website) to firstname.lastname@example.org, with “Project Manager” in the subject line.
The copywriter works closely with the creative team to develop written assets across a variety of mediums. The copywriter is involved in the creative process from conception to completion. Working directly with our creative director to ensure that all copy is on-strategy for the campaign and on-brand for the client.LEARN MORE
The copywriter works closely with the creative team to develop written assets across a variety of mediums. The copywriter is involved in the creative process from conception to completion. Working directly with our creative director to ensure that all copy is on-strategy for the campaign and on-brand for the client.
- Effectively communicate complex and abstract ideas in a variety of mediums, including digital, social, retail and print.
- Write in multiple styles and ensure tone is consistent with the clients’ brand
- Versatile writing style that can jam on short, engaging copy for social character counts as well as thoughtful content to different target audiences in a longer-format blog post
- Ability to take strategic positioning documents and convert them into headlines, brand guidelines or 60 second brand manifesto for meeting theater followed by a marketing campaign with a wide mix of deliverables including retail, special events and guerilla tactics.
- Adept at bringing creative concepts and inspiration to brainstorming sessions – including visual ideas with possible headlines or story hooks to accompany them
- Concept, write and support development/production of brand content
- Ideate and craft engaging social content and copy
- Collaborate with large cross functional teams to ensure that copy reflects key product positioning, aligns with visual designs to produce cohesive creative assets, and supports overall business goals
The Copywriter role requires:
- 5-8 years’ experience copywriting in the advertising/design/creative industry
- Strong understanding of traditional and non-traditional advertising
- Experience writing for skincare and or beauty brands
- Proven ability to develop copy for a variety of audiences, brands and industries
- Ability to manage multiple deadlines and deliverables that range from contributions in: naming; tagline development; content for social, interactive, web; scripts or storyboard treatments for radio and TV/video shoot or edit, etc.
- Ability to embrace new learning opportunity and collaborate with team members to amplify the work, when working in a new to a medium or industry/category
- Experience working on creative teams with multiple shareholders including art directors, strategists, designers, and multiple creative directors
- Experience in brand positioning language a plus with opportunities to support research and strategy teams.
- Highly-organized with strong attention to detail and follow-through
- Cognizant of internal and external deadlines
- Ability to take direction and feedback and run with it
- Strong analytical, strategic, and creative thinking skills
- The ability to function independently as well as in a team setting
- Time management skills, as well as the ability to proactively establish priorities and manage multiple projects in a fast-paced environment
- Ability to write for external clients as well as internal initiatives
- Adept conceptual thinking skills, both visual and interactive
- Available to work onsite in our Portland office as necessary
Please submit your resume, cover letter, portfolio samples (PDF format and/or link to your website) to email@example.com, with “Copywriter” in the subject line.
Marketing Communication Manager
Do you have experience in launching new brands? Are you an expert on the ins and outs of Direct to Consumer marketing? Do you have experience leading a team, driving initiatives and championing the brand story? Are you the person people come to for inspiration and new ideas? Do people describe you as an entrepreneurial spirit who is motivated by challenges, optimistic about all possibilities and doesn’t hesitate to take action? Twenty Four 7 is looking for a Marketing Communication Manager to join our team. If the above describes you, lets chat.LEARN MORE
Do you have experience in launching new brands? Are you an expert on the ins and outs of Direct to Consumer marketing? Does your experience include clients in the skincare and beauty industry? Do you have experience leading a team, driving initiatives and championing the brand story? Are you the person people come to for inspiration and new ideas? Do people describe you as an entrepreneurial spirit who is motivated by challenges, optimistic about all possibilities and doesn’t hesitate to take action?
Twenty Four 7 is looking for a Marketing Communication Manager to join our team. If the above describes you, let’s chat.
Please submit your resume, cover letter, portfolio samples (PDF format and/or link to your website) to firstname.lastname@example.org, with “Marketing Communication Manager” in the subject line.
Job description coming soon!LEARN MORE
Job description coming soon!
Please submit your resume, cover letter, portfolio samples (PDF format and/or link to your website) to email@example.com, with “Modeler/Renderer” in the subject line.
Front End Developer
The Front End Developer bridges the gap between creative and code – both generating ideas to drive great concepts and executing development of digital deliverables. They work closely with the Creative team and our Creative Technologist in developing experiences to inspire technology driven content and communication solutions for clients. Working on both internal and client-facing projects, the Front End Developer will work closely with the other disciplines in delivering and exceeding client expectations.LEARN MORE
The Front End Developer bridges the gap between creative and code – both generating ideas to drive great concepts and executing development of digital deliverables. They work closely with the Creative team and our Creative Technologist in developing experiences to inspire technology driven content and communication solutions for clients. Working on both internal and client-facing projects, the Front End Developer will work closely with the other disciplines in delivering and exceeding client expectations.
- Write clean, consistent, standards-based code to develop engaging responsive websites and applications for high-profile national and international clients.
- Fully integrate in every part of the process, from planning, to developing, to testing, to launch.
- Proactively communicate with team regarding outstanding content and asset requirements/issues. Includes managing implementation of internal revisions and client feedback.
- Contribute to or independently develop client-facing presentations of wireframes, UI, UX and other technical creative concepts.
- Use best practices including version control, testing, responsive design, code reviews, and occasional pair programming while keeping an eye toward usability and user experience.
- Advise other disciplines of obstacles and negotiates solutions within project scope, timeline, and budget
- Proactively seek new opportunities to expand personal skill set and enhance the client’s overall site functionality.
- Enthusiastically research and adopt new platforms, programs and technology as needs arise (including, but not limited to, VR development)
- Communicate effectively and respectfully with team members, staff and clients on development needs.
The Front End Creative Programmer role requires:
- 5+ years writing code within a design-focused environment, as a member of the design team or a Front-end Engineer working closely with Designers.
- Expert HTML5 skills
- Expert CSS3 skills – SASS/LESS experience strongly desired
- Experience with CSS grid/framework systems – Bootstrap, Foundation, etc.
- CMS experience with WordPress
- Moderate PHP development experience
- CMS experience including Craft, Adobe Experience Manager a plus
- Experience with Git content repositories including GitHub
- Competent image manipulation skills with Adobe Photoshop. Other relevant Adobe Creative Suite skills a plus.
- Write testable, maintainable code
- Web language tagging experience is a plus
- Proficiency in Spanish is a plus
- Skilled at creating and maintaining websites, web applications and manage hosting environments.
- Self-motivated developer and ability to work well in a collaborative, multi-disciplinary team environment to meet tight deadlines with multiple concurrent projects.
- Ability to collect, organize and manage content necessary for digital projects from various sources.
- Keen ability to present technical thinking in an uncomplicated, articulate and approachable way. Willingness to interface with clients and vendors.
- Excellent debugging skills. Strong knowledge of compatibility and cross-browser issues.
- Detail oriented and passionate about delivering amazing customer experiences.
- Deep understanding of web standards and best practices
Creative Services Manager
The Creative Services Manager provides support, inspiration and leadership to a multi-functional creative team so they can successfully bridge the gap between concepting great work and delivering it on strategy, on time, and on budget.LEARN MORE
The Creative Services Manager provides support, inspiration and leadership to a multi-functional creative team so they can successfully bridge the gap between concepting great work and delivering it on strategy, on time, and on budget. This is a position responsible for internal resource management and overseeing workflow for various types of projects including retail, traditional advertising, marketing, digital and design development. The creative services manager also leads the sourcing and building of relationships among a variety of partners (such as freelancers or contractors). This role interacts closely with executive management, account executives, creative team, developers, producers, and occasionally clients. This role depends on flexibility, critical thinking, and clear, concise communication skills in both speaking and writing.
- Independently define and direct creative workflow and creative project process across organization. Proactively assess, refine and optimize processes on a continual basis to ensure project and team success.
- Work with leadership team to strategically plan and manage resourcing methodology that aligns business needs, client requests, and project workflow.
- Ability to drives creative schedules while allowing for flexibility and nimbleness for shifting deliverable and timelines.
- Serve as gatekeeper to creative, technology, and strategy team. Allocate resources, monitor workloads and forecast capacities. Prioritize projects and tasks for team members on a comprehensive and individual level.
- Support the creative and production process as needed including scoping, kickoff, concepting, internal reviews, client presentations, execution, production and delivery
- Develop schedules, track projects and help enforce deadlines. Reassess throughout project life cycle to highlight any timeline or resourcing risks with a close eye on project objectives
- Proofread and review creative output as applicable
- Provide short-term and long-range talent projections including procuring and maintaining freelance or vendor resources. Interview and assess talent both internally and externally.
- Manage resourcing forecast tools based on input from weekly meetings and the Account and Production Team.
- Collaborate on project scopes and budgets by contributing an estimate of creative resource hours for all projects. Monitor through project life cycle.
- Facilitate internal meetings, negotiate conflicts, build up teams and group dynamics, and enable creative thought processes and strategy. Provide structure around disciplines where needed.
- Foster an enthusiastic and positive work environment
- Maintain a watchful eye on the culture, goals and objectives of the agency while also contributing expertise in these areas
- Participates in the TF7 leadership team
The Creative Services Manager role requires:
- 10+ years agency production and creative project management experience; supervisory experience strongly preferred
- High volume of project experience and managing project flows from start to launch in order to support cross-functional team as needed
- Experience managing personalities, schedules and budgets
- Strong understanding of all roles in the process, particularly those most related to the skills of the core team
- Personality to develop strong working relationships with individuals at all levels, both internal and external. Demonstrates strong leadership and the ability to lead by example.
- Versed in the creative process and all forms of design development (including, but not limited to, branding, retail, advertising, digital, experience design, and print production) as well as how each of these forms may affect the others
- Strong project management theory and process to maintain an environment where brand new types of projects can be managed successfully
- Sense of ownership and desire to do the right thing coupled with demonstrated willingness to participate at all levels
- Understands agency nuance (how to build trusting relationships across creative, account, production, management, operations, etc.)
- Understands the multiple dynamics and logistics that go into any mid-to-large-sized project
- Ability to anticipate issues before they arise and remain flexible when they do
- Advanced proofreading and writing skills
- Deep attention to detail with process-centric focus is a must
- Strong communication skills
- Ability to thrive in an entrepreneurial and self-directed environment. By nature, is proactive and a problem-solver
- Demonstrates tenacity, determination and confidence
Curious self-starters with a blend of ego and humility who can confidently navigate a highly entrepreneurial environment. If you’re fearless, flexible, and a little weird, drop a note below and let us know what Spotify station we should be playing on the office speakers.